News
Dec 1 2008, 2:14 PM
Billing queries| If you have recently been billed for an online transaction and have ONLINE SERVICES GROUP (or sales@giftdropship.co.uk) listed as the supplier, the chances are that you have purchased a product, service or a subscription / membership on one of our many B2B websites that we manage on behalf of our clients. If you do not recall making such a transaction, please raise a support ticket and provide the following information: | ||||
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| Once we have this information, we'll get back to you within 48hrs or sooner with full details of which of our sites you have used. Important note: In order not to upset your supply chain since the likelihood is that the transaction is genuine and you have simply forgotten you made the purchase, please do not raise any payment disputes with the provider (Paypal, Card issuer etc) until we have replied to your query. |
Dec 1 2008, 1:34 PM
Find out more about our servicesWe are a web design consultancy specialising in ecommerce webstores. We manage a number of ecommerce website for clients.
This includes services such as:
* Providing site build & content - Let us construct your website and get it off the ground with as little pain as possible for you.
* Updating of site content - Regular changes/updating of site content is vital for the success of an ecommerce business. However this can cost a lot in terms of time and labour. We provide cost effective solutions to this dilemma.
* End user/Client management – we handle all inbound customers queries. 95% of customer queries are actually answered by client’s websites. However, it is not unusual for end users to email those very questions to the store owners. This can cost a company considerably resources. We take the headache out of this part of ecommerce. All inbound questions will be answered by our team. Anything that we can deal with is then forwarded to the store owner. The entire process is seamless and as far as the end user is concerned the store owner has dealt with all questions
This is just a small sample of our range of services. Remember we are a “consultancy” and tailor every solution to your needs. No matter what you requirements that chances are that we have a solution (either online or offline) for you.
This includes services such as:
* Providing site build & content - Let us construct your website and get it off the ground with as little pain as possible for you.
* Updating of site content - Regular changes/updating of site content is vital for the success of an ecommerce business. However this can cost a lot in terms of time and labour. We provide cost effective solutions to this dilemma.
* End user/Client management – we handle all inbound customers queries. 95% of customer queries are actually answered by client’s websites. However, it is not unusual for end users to email those very questions to the store owners. This can cost a company considerably resources. We take the headache out of this part of ecommerce. All inbound questions will be answered by our team. Anything that we can deal with is then forwarded to the store owner. The entire process is seamless and as far as the end user is concerned the store owner has dealt with all questions
This is just a small sample of our range of services. Remember we are a “consultancy” and tailor every solution to your needs. No matter what you requirements that chances are that we have a solution (either online or offline) for you.
Why not contact us (by submitting a ticket) with more details of your needs and see how we can help!